Learning designer, systems thinker, pragmatic optimist... thats lots of fancy words for 'I love learning, designing, creating and thinking with people'

I work at the messy edges of public service, design, and learning, where change is hard, culture is sticky, and the work really matters.

I’m Head of Learning Design at TPXimpact, and an Happy Honorary Fellow at Hyper Island. I aim to help public service teams navigate ambiguity, build shared language, and develop the confidence to lead, collaborate, and deliver in complex environments.

My intention is to design learning that sticks, not because it’s slick or shiny, but because it’s rooted in real practice. My work spans everything from co-creating leadership programmes for digital leaders in the public sector, to building UCD/digital academies that grow confidence across organisations and creating and curating Masters programmes whilst I was embedded in uni edu land. I believe in learn-by-doing, reflection-as-rigour, and making space for feedback that’s both kind and challenging.

My work draws on behavioural science, facilitation, systems thinking and a whole host of other areas as I am ruthlessly curious about the world (if not spelling so please ignore punctuation and spelling). I regularly speak and write about learning culture, working in the open, feedback (the good, the bad, the ghosted), and the invisible forces that shape how we work together... because its interesting, I love it and I really want people to not hate going to work if possible.

Currently exploring: What it really takes to build confident digital teams How feedback fuels (or flattens) collaboration The role of learning in orgs Why creative conflict is pretty essential in kind teams

Let’s build better public services, and braver teams... together.